November2015www.pwccn.comConnectedandcoordinated:Personalisedservicedeliveryfortheelderly1|Connectedandcoordinated:PersonalisedservicedeliveryfortheelderlyAboutthisreportWeareenteringaneweraofhealth–newhealth.Healthmatters.Itmatterstoeachofusasindividualsandtosociety–itconnectsusalllikenoother.Itlie